This place shows a 2.5 stars, pretty low rated place but I'm giving it a 4 stars cause the burgers are great. Made fresh and the quality of the food is great. It does take time to get the order made, but it's not like a McDonalds burger so you can expect to wait. The price point is on the higher end, and the menu is a bit complicated when you're ordering for the first time. Customer service isn't the greatest, and if you're going to ask questions about how to order, just spend some time to read the menu.