If I could give this location ZERO stars , I would ! I've come to a this McDonald's many times since it's the only one before the freeway . I stopped in tonight for an iced coffee on my way to work at 11:20pm . I was STUCK in the drive thru for 20 minutes ! I could not reverse nor go forward as there were 4 cars ahead of me waiting for their food for over 15mins as well . There is no excuse for this level of service . I could understand if this was a restaurant or food chain that actually prepares their food fresh .
The lady taking everyone's order was rude , unprofessional and tacky with her mannerisms . She was not polite , she ended the order with "is that it ?" Yes , that's all today . After all of that , I left , when I could finally get around the cars ahead of me , I drove out of the drive thru and continued to work . I did not stop to pay nor I did not wait for my coffee . I'd expect this to have been a 5 minute process , not 20 . Do better .