About: http://data.yelp.com/Review/id/Df18W3zalnS

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About: http://data.yelp.com/Review/id/Df18W3zalnS_TN17C09yZQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-02-20 00:00:00 (xsd:dateTime)
itemReviewed	East Coast Wings & Grill
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I placed and order recently for an event that I was having at my home. Shame on me for not checking my order before I left. I came home and sat the bags down and I had someone help me with the set up. People started eating before I noticed that I had the wrong order. In my experience if you call a restaurant they offer to replace the order immediately if you can return for the pickup or they will comp you a meal by taking your name down or sending out a small gift card for later use. NOT EAST COAST WINGS!!!! I spoke the manager and he offered to replace the meal but only if I could return the food that I picked up in error. I tried to explain to him that I was not in a position to return the food because I was hosting an event and honestly a couple of wings had gotten eaten by mistake before I realized my order was not correct. He told me he could do nothing to correct the issue if I couldn't bring the food back. He said to save the food until I could bring it back in. So the customer service is horrible. Maybe they have a lot of people trying to get over and get free food, but that was not my case. If I place an order and the receipt is correct but the order is wrong how is that my fault? Why should the customer be totally inconvenienced! I understand that things happen but the way this issues was handled has left my in utter shock! Never have I had something like this happen. So if you are going to place a take out order PLEASE take time and check your order before you leave and drive away.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Lia

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