One star due to management and accuracy.
I love Panera and was so thrilled it came to a location near me!! And then this happened... :(
The food was great, but this is the 3rd time I've been to this Panera since it opened and each time order is inaccurate. This time I was double charged for food which I kindly brought to an employee's attention she then got the mgr where he began to question ME the customer! In short, I felt insulted and he was reluctant to give me back my refund. It was very disappointing and I left with a sour taste in my mouth. It was a big OUCH. I mean I really love Panera and I was trying to figure out how to bring my coworkers there because they said it was a little pricey but I always thought that they would eventually come around. But now, I'm sad and I won't do that.
Hello Jason's Deli...