Very disappointed with this business. Very rude and huge lack of customer service. My mother made an appointment to have her eyes checked at this location. She speaks some english but would prefer to speak Spanish. One staff member was a Spanish speaker and refused to help my mother out because she isn't fluent in english. Since when is it okay to refuse service to someone regardless of there background? Especially treating her with such disrespect. If it is against policy to assist a customer due to a language barrier that is understandable, but this was not the case. I recommend your company teach your employees better ethics and work practices. As for my family and I, we will no longer be seeking your services. I am sure there are other locations that are willing to assist with better customer service and professionals.