I came here with my three kids on a Sunday about 4:30pm.
Empty restaurant was to be expected, but the condition of it and the bathrooms wasn't. I has to clean the high chair before putting my child in it, it literally had pizza and food caked in the seat. I even tried to swap it out.. The other seat was even worse! I ordered pasta for myself and a pizza for my kids. The wait wasn't too long, however the kitchen carried on a conversation that involved profanity. Which my children could overhear in the empty restaurants. There was a girl wrapping brownies that kept licking her fingers.
My food came out with the wrong sauce and cold broccoli on the pasta. There wasn't a genuine concern over the mistake. I sucked it up and just asked for a side of the suave I ordered and she said it would take about ten minutes to melt the cheese. TEN MINUTES? Are you using a candle to melt it? I finally had enough when I heard "Holy S!*%" come loudly and clearly from the kitchen. The manager "Chris" listened to me. He said I'm sorry. But that was it. I told him in no uncertain terms that I would not be back. He walked back in to the kitchen. The end.
There are simply too many other places that are Clean and efficient for me to waste another dime here.