Went here for a family birthday and went in with a certain plan of what we were all going to order. We had seen a special coupon from the CH web site. We all had experienced the food at many CH restaurants across California.
The several person tall fish tank was the most amazing thing to see right away. We were seated several rows away from it but observed it the entire night. The server was very nice and came back many times more than other waitresses usually do.
The coupon ended up being a bit of a hassle, as no one knew how to deal with something they had never seen. The manager had to get involved, but he visited the corporate website to confirm the details.
After this, everything was fine and we ordered dessert. I remember the dessert was prepared well and everyone enjoyed what they ordered.
I have not once had a bad experience at a Chart House since visiting many over the past 10 years, this one included.