My sister and I learned about CREAM at a bridal show where we sampled some of their deliciously soft cookies. Unfortunately our visit to the store left us very underwhelmed. We both order our own ice cream cookie sandwiches. Unlike the cookies we sampled at the show the cookies were hard, which made it very difficult to eat with the ice cream. We both loved the ice cream and the flavors available but the hard cookies definitely was a downer. Not sure what was going on, since from other reviews it seems like we should have gotten warm soft cookies, which was not the case!
Also, initially my sister received her sandwich in a paper pouch and mine was in a cup. It's impossible to actually eat the sandwich as such and it should really be standard to just serve in a cup.
If in the area we may return just for the ice cream, and maybe to try the brownies since they looked pretty good. But I wouldn't go out of my way to come here.