Was a lil worried walking into it because when you first walk in it is a large store front thought I was in the wrong place. Then I checked in at the front desk and everyone was very nice and prompt. They were 10 mins late but that's no big deal because I thought I was going to be 10 mins late myself... Got to the chair and it was def a great shave I got the royal shave I forgot the mans name but he did a great job the only knock was it was 55$ it was more like a 35$ shave but hey it is vegas lol