I have recently moved to this neighbourhood. Recently, we went to buy patio furniture. This was the only location which even had some of the inventory that wasn't available anywhere, not even online. We received help immediately from Ken and his associate. They offered us a returned piece for a discount. He opened the box to ensure all the pieces were there. He had to combine pieces from 2 returned sets and make one whole. He helped us to load the set. His colleagues and he waited patiently as we figured out pur credit cards. Whenever they needed another staff to help out, they could find help which tells me they are all a good team. Thanks, Ken! We think of every time we look at our patio set.