The ingredients are fresh. It's just a gross business practice to charge for food that hasn't been ordered, because it hasn't been cancelled. They only refunded 50% of what they charged me. If you intend to only use the service occasionally, have them delete your account or you'll just find them taking money from you. Better to use some other service that doesn't use this sketchy business practice. If I hadn't checked my credit card bill, they'd be charging me weekly for food I did not order, and then that food would rot in my apartment lobby because, again, I didn't order it. I just deleted my account. Man, what a bad look.
Update: they didn't refund me any money. Instead they dumped the box in my building lobby without even trying to buzz in. Last time my neighbour had to leave me a note saying my box (of perishable foods) was in the lobby. If they hadn't, I would have a box of rotten fish. Glad to be finished with this business.