The food is good, quality and portions are as expected.
I have eaten here a few times, tonight will be the last.
It was a fairly busy evening, but nothing the wait staff should have had difficulty with. We ordered, my wife's dish came out 5 or so minutes before mine.
After the meal we both waited over 25 minutes for refills that we requested 4 times. The two employees were too busy trying to get us out the door than to actually listen to what we were requesting. We would start asking for more drinks and get interrupted with the same "small kitchen, we are busy" explanation. This is especially disappointing at a place that serves spicy food.
Luckily there are plenty of options to explore for Thai food in phoenix.