A & R Complete Service was dispatched from my home warranty, Old Republic. They advised it was the compressor and the part needed to be ordered. After receiving the part it took 3 days for them to schedule an appointment. Said they would be there between 11 and 3 and showed up at 3:30 only after I called and asked where they were. After installing the compressor the tech didn't check the air flow with an infrared thermometer, said that the house should cool down 2 degrees every 10 minutes and left... it was 90 degrees in my house at 7:30pm and 91 degrees by 9:30pm. They say they are 24 hours on their van but they're not. When I called in the morning to let them know the air doesn't work they said it will take until Monday to come with a new work order. Irresponsible and unprofessional.