I saw that this place was opening soon when I was at another store in the same center, and finally decided to stop in today. I was highly pleased with the results of my eyebrows, and customer service was perfect. I was a customer of eyebrows r us as well, and found their customer service lacking as well, results were mostly okay, but I liked reults here better. I am planning to try the tinting next time as well. I want people to go here so she stays open, although quick availability was super nice. You will not be sorry if you try this place.