The first thing you will notice is the spic and span waiting area. Go in the shop. Extremely well organized. You could eat a meal off the floor. Observe the mechanics. They all seem happy to work here.
We take both or our cars to Roy's with complete confidence that they will be in good hands. Two examples of their honesty . . .
Mitsubishi Dealer (all three of them) recommended that the timing belt be replaced immediately on Cathy's 70,000 mile, 2007 Endeavor at a cost between $300 - $500+ (the cost for the same work varied at each dealership). Roy's estimate was $00.00. The belt was in great condition and is rated to last 100,000 miles.
The dual air in my 2004 Expedition broke. Dealer repair estimate was approximately $1,100 to fix. Roy's did it for less than $500.
Need I say more?