Service? What service? There is no service!
This is a cafeteria with self serve food. The food is above average which is why I return. The lunch buffet it good and it is close to the Cleveland Clinic for a fast lunch. A couple of weeks ago I went at 1pm and there was no food left and despite people continuing to come in, there was little attempts to replenish it.
I did not want to return but once again because the food is decent and I figured if I went at noon there would be food at least. One person working behind the counter waved to a table as we walked in then disappeared in the kitchen during most of our visit. Other guests in the restaurant has to knock on the kitchen door for him to come out and cash them out. He wanted until more guests arrive to clear the dirty tables, and didn't bring us any water until after we started eating. This btw was the only 'service' we received, aside from waiting for him to again emerge from the kitchen to check out, in which he left before I finished signing the check.
The restaurant in general is dirty, and we had to go through multiple plates before we found a clean one for the buffet. It is a hole in the wall so I take it for what it is, but I've never experienced a place where they people working there just didn't care. Maybe it would be ok it you ordered take out and just judged the food, but despite how the flavor may be, I can't imagine the quality that goes into the food is going to be much different than the effort displayed in the rest of the restaurant.