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http://www.openvoc.eu/poi#funnyReviews
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  • I took my boys there yesterday around 3pm to eat and play in the play place. A half an hour later, a herd of unsupervised children that my son was playing with thought it was hilarious to wipe poop on my son's back. POOP! Once my son showed me what happened, I immediately demanded to speak with the kids' parents; however, the 6-8 year old children let me know that they walked across the street by themselves to play. I immediately went to the front to speak to the manager about the feces that was being flung around in the play area, but the manager just simply said "Ok" and walked with me to show them the poo culprits. There wasn't a sense of urgency and I didn't get the typical customer service response of, "I am so sorry this happened, I will take care of this immediately" that you would expect from a manager hearing about poop in their restaurant. I turned to address my kids and gather my things to leave, and the manager was no longer there. I did not stick around long to see how the situation was fully handled, but I feel like the manager did not respond appropriately. At the very least, the play place should have been evacuated immediately for cleaning. There were other families and children in there, but apparently people do not find E.Coli that big of a deal.
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