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  • To update this Horrible No Frills @ lake shore & Brown's line: My Fiance was sent this reply from head office about her bad experience we both received at this location, here is there response: Dear Ms. S Thank you for taking the time to write to us about Jeff, Rose, and Herb's nofrills in Etobicoke, ON. First and foremost, please accept our most sincere apologies for the experience you had. We work hard to provide our colleagues with the appropriate training and support to ensure they deliver the type of experience customers expect from us. Needless to say, it was disappointing to hear about your experience. Please be assured that your comments have been shared with Jeff, Rose, and Herb Robichaud, the store owners. We do our best to forecast sales of items featured in our flyers, but from time to time there may be items that exceed our projections, and a limit may need to be imposed. The back of our nofrills flyer highlights this by stating "We reserve the right to limit quantities to reasonable family requirements". We are sorry for any inconvenience this may have caused you. Ms. S, we do understand that many customers pre-plan their shopping trip based on items advertised in our flyer, and we will continue to do our best to ensure sufficient stock during these promotions. We certainly understand your disappointment in the service you received and sincerely hope that you will give us the privilege of continuing to serve you as one of our valued customers. Please do not hesitate to contact me should you have any further concerns. Sincerely, Jen B. Seems they use these same excuses for all their stores. To tell you the truth this is the worst No Frills around! I say stay away shop elsewhere
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