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  • Never have I had such bad service and an horrible experience in my life. I'm not one to complain but I felt the need to have my review known by management. As a server myself along with the 10 other females that were with me at the time. We are pretty understanding and patience people because we get the service industry. When we first arrived we waited 15 min to be greeted and asked for our drink order (which is fine) but when the first thing the server says to us is she is putting it all on one bill (that is not ok). We kindly ask for the 11 person table to be spilt as we had no intention of ordering food just 2/3 drinks each. Which is not a unreasonable request I might add. She then proceeded to say that then she would need a visa from each and everyone of us if we wanted separate bills. We said no and we would just pay as we ordered them if that was easier for her. Finally we ordered our drinks and after a 20 min wait for everyones drink except one which was forgotten and had to be reminded twice to be received. The server never came back to bill us for the first drink so we continued on and a few ladies ordered one or 2 more drinks. When it was time to make it to our game we asked for our bills and she brought us one all together. Not only is this completely unprofessional and not to mention aggravating after explaining from the beginning that the bills would be separate she proceeded to ask us to spilt it amongst our selfs. Finally we told her what everyone had and she wrote it down and she said she would spilt it. Then came back 15 min later with her phone and the one bill and said she would minus of each item everyone had with her iPhone calculator. Are you joking me. By the end we were late and left very disappointed. The poor girl probably lost money to cause she wasn't adding the tax when she was telling everyone what they owed. I blame management for improperly trained staff. The 11 of us won't be returning.
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