I was in need of an oil change and did a quick yelp search for something near my place of work. (My regular auto service place is on the west side) I found great reviews as well as an online coupon for Superior Tire & Service. When I called to check availability and make an appointment, Karl joyfully answered the phone and advised me to come on down and that there was no wait.
Upon my arrival, I was greeted once again by a very positive and pleasant staff. Matt was very helpful and made the entire process a positive experience. I was advised of future service and maintenance that my vehicle will need, but NEVER was I pressured for the "up sale." I truly wasn't expecting a trip to get my oil changed to turn into a great way to start my day, but it was!
Thank you Matt for your help. Thank you Karl (store manager) for having a great staff that not only provided top-shelf service but definitely made a new customer.