This was my second visit to big bitez and I will definitely be a new regular! The woman behind the counter, who I presume to be the owner or a relative of, is such a sweet friendly lady and an awesome conversationalist lol. However, outside of their great customer service (which I applaud because it's so rare these days) their food is really yummy! I was in the mood for a burger on my lunch break (something chargrilled and made to order, not mcdonalds or Wendy's) and they hit the nail on the head! I've also gotten their Greek chicken salad which was also very good and plentiful. They don't embellish with all of the bells and whistles (paper plates and cups), it's very simple and casual, but if you're in the mood for a fun family vibe, good quick food, and a place you can kick back to enjoy your lunch break, this is it!