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| - Such a shame, this property was the premiere property in the area. The past year and a half have been a nightmare, drug dealers dealing drugs on the property, criminal Vandals vandalizing our car, and pitbulls off a leash.
Landscaping comes around very often and cleans the front main entrance and plants new flowers but they only come around to the rest of the property once every 3 months to clean up and trim and when I say "clean" I use that term loosely. When they do come around they pick and choose what to trim and they leave their trimmings all over the parking lot and the sidewalk for it to dry and eventually Disappear With the Wind into the fence line. (low living standards)
Dog poop is an extreme problem, it is all over the place and it stinks in the summer. Trash build-up has been a nightmare as well on the property all over the parking lot and in the fence line.
Gated fences on the property have also been a major issue with them being non-functioning for extended periods of times. Maintenance requests have become a drag as a direct result of not having enough maintenance professionals working the property.
When we informed the manager Marisol of the criminal vandalism of our vehicle on multiple occasions she did absolutely nothing about it, even though there was a reasonable expectation that the criminal vandalism of our vehicle would happen again. And when we informed her of the drug dealers dealing drugs on the property she immediately said it was our word against theirs and so I had to contact a Narcotics Detective to handle it. Residents walking around with pets off a leash is an ongoing extreme problem. Most recently a pitbull was off a leash and right next to our sons bus drop-off on the property and Jim the maintenance man was petting it. (go figure) didn't want to disclose the fact that he was there however given the petty and rude behavior on his part towards us after complaining it should be known that he was a part of the problem. Service requests may be ignored now, pretty typical of them to be petty about legitimate concerns.
Office manager and assistant are all smiles and friendly unless there is a complaint about something on the property to which the attitudes change. We recently had residents living on the first level under us and they had a couple and their dog visiting them for long term, which is not allowed without notifying the apartment management which they didn't . Their dog ran a muck on the property chasing us down twice aggressively, and when we reported it to the office instead of evicting these long-term visitors and their dog they let them stay here for around 6 or 7 months. We also had a guy try and break down our door in the morning while we were asleep.
Additionally I would advise everyone to report everything in writing and have it signed and dated by the office or email them so you have a copy for proof. Management does make a great effort to clean up the property when they have the owners visiting. Just recently we went into the clubhouse and they were cleaning up the carpet and the Landscaping people were cleaning up the entire property which was a shock, and we were told by the manager that the carpet was just cleaned and to please not step on it because the owners will be visiting tomorrow.
The quality of residents has also been on a downward spiral, so many sketchy residents living here now. The only reason we were forced to sign a lease for one more year is because of the fact that we have a very specific situation with one of our kids where it would be difficult for us to move right now however next year we will not be resigning a lease because our sons situation will have changed.
Other residents are also fed up with management and the quality of living here on the property and will not be resigning a lease. We have had visitors come to our home and come up to our doorstep with their fingers pinching their nose because of the smell of the dog poop, (so embarrassing).
We will be relocating next year right around the corner to Elysian at Stonelake who just happen to be the prior owners of where we live right now before they sold it and it became miro at the park.
Five years of living here and this management never offers any resigning promos or offers, instead they increase your rent to coincide with the other newer properties around here. What they are forgetting is that the newer properties are in fact newer, more modern and their clubhouses are mini resorts so why they are comparing themselves to the other properties around here is mind-boggling.
But the fact of the matter is that for the remainder of our lease if they don't get it together then I am going to have to contact the owners Hamilton Zanze and Report them, im sure they would be livid if they knew what has been going on here on the property .Again the property still has a chance to be a great property, but not under this management and management company.
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