Horrible experience! Stay away from Top Hat Tuxedo and choose another place to give your tuxedo rental business. First, rented a tux for my son. Bought a pair of suspenders there because they did not have the right color suspenders for rent. They made it clear that they would not sew on the buttons for the suspenders. I told them that I think they should, even if they have to charge me extra, because they sell the suspenders. They of course denied my request, which meant that I had to sew on the buttons and repress the pants because they got wrinkled during the button sewing process. Second, we were told to come on Friday between 3 and 8 pm. When my son arrived some of his friends had been waiting 4 hours at that point and still had not received their tuxes. No organization and they should have had pick up by appointment. Instead you had people waiting for hours and hours. Third, while I was repressing the pants after sewing on the suspender buttons, i noticed that one pant leg was not hemmed. So, now, I have to hem the pants and repress again. Horrendous business that lacks so much! Stay away!