We found a great deal on van we have been searching for. We walked unto the sales lot and were greeted and shown the car. After negotiations, we decided to purchase ! It was agreed upon that in 3 days we will return with down payment, trade in and required paperwork. Once there, nothing was prepared. We were told all paperworks will be ready to sign...Ok. To our surprise, the worst delivery of a car purchase ever! ! Our van was dirty (not even a quick carwash) and the empty gas light was on ! ! Buyers beware and be certain before buying from here. Customer service needs a lot of improvement