Can't speak for everyone else but my experience was very good. I was not planing to leave a review until I read the other ones that seem to just bash the business. Most recommend going to 2 other shops and give the names. Seems not true in my opinion as the accounts only have 1 or 2 reviews. I liked my experience and Jay was very helpful selling me a glass set that works great and was inline with the prices of other shops I visited before I pulled the trigger to purchase. Would recommend to any friend or family.