Dan and his crew at Royal Designs deserve all the 5 star ratings you see on Yelp and now mine. After trying to get things started (a measurement and estimate) for over a week with Lowe's countertop contractors, I became frustrated and started to look for others online. I placed a call to Royal Designs one day at about 4pm and a live person (Dan) answered immediately. Then, Dan came over within 30 minutes and measured! Throughout the entire process Dan was responsive, helpful with advice on how I could save and handled a glitch on installation day with good business smarts. My old countertop was floor tile on a concrete base so removal was difficult and messy but his crew handled it very well. I watched as his crew went from vigorous removal to artistic installation and was totally impressed. The granite countertop is gorgeous and meticulously installed. Don't waste your time with Big Box Store middlemen. Go straight to Royal Designs. You'll be glad you did.