| rev:text
| - Went here last night with my girlfriend..lets just say probably one of the worst experiences with service I have ever had. So we got there around 9:30pm because we didn't want to deal with the crowds and we figured if it wasn't that busy we would be well taken care of...
We were wrong.
So we walked in and there was no one at the hostess station...so we stood there for a moment or two until the bartender saw us and came around the bar and seated us with everyone else...I for one am kind of particular about where I sit, I like my conversations to remain private and typically don't like to be seated around a lot of people but just by looking around you could tell the staff was busy trying to clean up for the night and everyone looked beat, I can only assume that the happy hour rush was bananas. And they had already proceeded to close off other areas of the restaurant. He did ask us if we wanted a booth or a table thou, and in all truth this gentleman was probably the best part of our service, he seated us. Told us about the specials. And was very polite then he mentioned that he was not a server but would get someone over to us right away...
So after several minutes our server came up...she looked beat...that or she had just taken some tranquilizers...
She didn't have two coasters for our drinks only one...she said she would be back shortly with our drink order an ice tea and a lemonade. 5 minutes later our drinks arrive. When she came back she didn't bring any bread...so we had to ask for it, she said it would be right out. 5 minutes later the bread comes out...it is barely warm, already hard and you can tell it was sitting out for a while...pretty much went down hill from here.
She never came by to check on us, it finally came to the point were I asked her to leave the pitcher of ice tea on the table because I got tired of waiting for her to come by for a refill. She never once checked on us in between service, of our appetizers we ordered the Coconut Shrimp and Stuffed Mushrooms nor did she tell us the food was oven hot, I burn my wrist on the edge of the stuffed mushroom dish. We got the entrees of Crab Linguini and Admirals Platter, we literally had to waive her down as she was going to other tables to get her attention.
Even when the end of our meal came we had to ask for a to go box and let her know that we were finished. Being that I worked in the hospitality industry for almost 20 years I typically tip 20% or more if service is up to par...I didn't want to really tip her at all but I still gave her about $7 on my $40 check.
In general this place was dirty looking, dark, and the service was extremely poor. We wont be back. The only reason this place gets two stars was due to the exceptional bartender who originally seated us and the food was OK.
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