I ordered a bratwurst here during a layover at the Phoenix International Airport and boy did the experience...how can I put it lightly...SUCKED!
I don't know why on earth they were even calling this a brat. It was a hot dog with jalapenos and onions on top of a super stale and dry cornmeal-like bun. I think I ended up eating half of it like lasagna...and threw the rest away...up in the toilet, that is.
If it is store policy to not speak to the customer, then the staff is doing their job very well. They said absolutely no words during the purchase of the meal...including when my order was ready. Instead they just stood there, staring at people like Neanderthals...and were very snooty. Snooty? Yes, snooty! I suppose the job is not so easy, they couldn't do it.
I hope the HQ of Jodi Maroni's does a major overhaul of this location because it could be something cool. Until then...stay very far away!
You were warned!
Yours truly,
Abe Froman, The Sausage King of Chicago.