The quality of the hand wash was comparable to a Danny's Family wash. I got 3 "supreme washes" on Groupon for 25 bucks. The reason for just 3 stars is the wait. First wash wasn't too bad but the second wash I sat for 20 minutes, the third was 25 minutes. I talked to a manger wondering if it was just an understaffed day or something as it was not too busy car wise. He said no, their goal is 15-20 minutes for a hand wash seemed very slow for my liking but I'm not a car wash expert. The plus to this place is they give you a raincheck receipt good for one week after your hand wash. Which pretty much a guaranteed free wash during monsoon season.