This is a nice little pet supply store. I have no idea why there are negative reviews. Prices are reasonable and the store is neat and clean. The gentleman who works behind the counter has always been helpful. They also work with local rescue groups to get cats adopted, which is part of why I like supporting them. They carry a wide variety of cat foods and pet products.
The biggest issue I've always had is simply finding parking in this area. When I buy pet food, I usually buy in large quantities because I have cats and we foster kittens, so I usually need more than I can bring by bike and you'll get a ticket for parking illegally on College sometimes within 2-3 minutes because of on-foot metre maids. It's a big issue for me, because to be able to move huge bags of food and cases of cans to my car, it needs to be close to the shop, so I find I don't shop here as often as I would if there were more accessible parking.