THEY SUCK! Phil is the ONLY ONE that knows what he is doing. They call to tell you new lenses are ready. You drop off your frames. they tell you about a day and they will call you Three days later no on calls. I call and I'm told they were damaged during tinting so they had to reorder another set of lenses. I understand things happen but NO CALL, no follow up. When I ask why no one called me to tell me this the response was "it wasn't me you dropped them with", "I don't know why no one called you." This is POOR customer service. And this wasn't the first time this has happened. This is the 3rd time! DONE.