TAMMY is super friendly and a great conversationalist, she did my pedicure beautifully, the chairs are comfortable, i got an awesome painless fill by Kim, i think her name was (she's new) she filed them perfectly how i liked them, thin how i liked them... BUT, when she did my gel coat there were patches missing, kinda like dried up gel, dry patches.. uneven gel coat.. thats my only complaint, so be sure if you like your nails nice n perfect like me, be sure once its in the UV Light you will be able to determine if they are going to have patches..