Kursten Ann was wonderful. She was able to fix the nightmare that was my hair after a terrible color experience. I finally like my hair again after months of hating what had been done to it. I am very much looking forward to seeing her again knowing that I will have great cut and color service to look forward to. Plus she is so easy-going and fun to chat with while she does your hair. I am absolutely loving my balayage and cut. My hair feels fuller, with so much more bounce and body, my bangs are shaped perfectly, and best of all my sis said I looked younger with my new color (as opposed to the horrendous overly dark color with all the brass that had been put on it). I was apprehensive as I wasn't sure what she could do to fix what had been done to it. She improved it by leaps and bounds and I know after one more session with her will be all the way fixed to what I had wanted; but even after one session, I am feeling beautiful and loving my hair. She is definitely going to be my go-to gal for my hair from now on! Definitely recommend her! Her five stars need to be extra shiny, lol.