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| - I decided to give them another chance tonight. I really wanted this to be my go to place for entertaining clients and getting my beef fix, but it just won't do.
After we were seated we waited, perhaps five minutes, to be greeted by our waitress who smelled of cigarettes.
From the time we were seated, just before 5:30, it took about fifteen minutes to be offered our second meat option of any type. It took a full 31 minutes to see picanha get to our table. I purposefully never left my seat and timed it, because it was getting so crazy.
When picanha did make it to our table the server cut a "cube" off the end of the cut. This was a first... and I asked him to cut it the traditional "C" shape sliced way, so I would be able to get a slice that included both the fat and the meat, and he said they were supposed to cut the charred parts off. If you understand picanha at all, you'll know why this could bring tears to a gaucho's eyes.
Since picanha is basically THE reason I go to Brazilian steakhouses, this travishamockery sealed the deal on my last trip to this establishment.
In keeping with the tradition of my previous trip, the salad bar was completely out of bread... on two trips separated by at least ten minutes. See photos.
On a weird and "first time that's happened" note, a member of the staff came by randomly and jerked away the chair I was using as an armrest and shoved it under the table, because she "didn't want anyone to trip on it." ...I'm not sure what would have happened if someone had been sitting in it. If that chair was a tripping hazard why did they put it there for someone to sit in?
On the way out I visited the men's room. Slung over the stall door were parts of a server's gaucho uniform. I get it, employees need to go too... but perhaps a hook inside the stall would enable employees to "go" and not remind all their customers about the guys serving their food doing their business. Also... both automated soap dispensers had blinking red lights and did not work... and the paper towel dispenser at the sink also did not work. Sure, not the end of the world, but it just speaks to the level of pride in their establishment and how they care about serving their customers.
On a positive note, they seem to have fixed the water/dishwasher problem, seeing as how the water tasted great, and no longer soapy.
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