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| - I really really really wanted to like this place. Having lived in the South, I am always searching for the comfort food I have come to love. My partner and I arrived on a Friday night, without a reservation, at 8:00pm to a half-full restaurant. It took a significant amount of time to even get the attention of a host to put our name down. Host explains some tables are turning over and that we will be seated soon.
We grab drinks at the bar, and continue to see tables emptying and left uncleared. 40 minutes later we check in with the host stand, and are told the same: turning tables and will be seated soon. Another 15 minutes and we are finally seated. 55 minutes of staring at empty tables while we waited. The rest of the experience was fine, the food we ordered (Farro Risotto, Mac & Cheese) was fine - nothing mind blowing. The service was very slow and lackluster.
The space is about the same as any new/trendy space coming into Madison. I hope to check out the courtyard in the summer, but have zero intention of returning for any other purpose.
While I have understanding for the logistics of restaurant operations, Friday nights should be staffed at full capacity especially for a brand new, highly anticipated spot. At the very least, the communication between guests and staff could be improved.
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