I like Costco - always good customer service. However, I stopped by Costco Optical tonight for glasses. I had my prescription and planned on making my purchase. When I walked in and checked out some glasses, a girl was helping a male customer. When she was done, she left and Patty took over the floor.
I needed help and Patty was busy with the receipt from the prior purchase made by that gentleman before me. I wanted to ask her to help when she had time.
I turned around and looked at Patty. She didn't acknowledge me. I gently called her name, "Patty." She unpleasantly said, "Just a min!!!"
I told her I was going to ask if she could help when she had some time. She looked unpleasant and unwilling to help customers. So, I left shortly after that. I wouldn't want a cranky woman help me anyways.
I was going to buy contacts there so. And she lost about $300 sale because of her bad attitude. What a shame!!! My experience would have been better with the girl before her.