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| - I've been coming here for around 10 years... maybe longer. Previously they worked on my Lexus Rx, and for the past few years on a VW Touareg. The customer service far surpasses any previous interactions I've had at the dealerships (I tried both VW dealerships, before realizing Desert Oasis services VW).
I feel like I'm coming in to visit friends. I realize I'm here for a service, but the owners George & Jackie, as well as the technicians... really do go above and beyond. They are pleasant to be around, offer drop offs, have a clean and comfortable waiting area, online scheduling, clear and concise communication including voicemail and text messages to let me know when my car is ready. Another great touch is your vehicles service history is all online.
Also, I usually don't take them up on their offer to be dropped off somewhere. :) If it's an oil change, I wait in the waiting area. If it's a longer service, I walk to Avis in the next shopping center to rent a car for the day. Let them know you came from Desert Oasis and they give you a great rate. Most recently I had a Jetta for $39.
Thank you for your wonderful service and recommendations! You are so appreciated!
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