They're fast and efficient with good hours. Luckily, that's exactly what I'm looking for in a Registry! To top it off, the staff have always been very friendly - It sort of took me off guard as it seems this isn't often the case with Registries.
Lots of tellers (are they called tellers?) and a "Take a Number" style queueing system, so even though it can appear really hectic inside, they always seem to get to me in an acceptable amount of time.
Pro Tip: if you can beat the after work rush by even a few minutes, they'll be fully staffed and there's isn't any line. In and out in no time!
Paralegal - I recently used their paralegal services to get some documents signed. They were fast, thorough, professional and friendly.
There is a closer Registry to my home than New Urban, but their speediness more than makes up for my travel time.