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| - Simply property management replied to my posting....but look at the other comments. It isn't just me. I just got back from Phoenix and my tenant told me that he had a really hard time renting the property as Simply property management was unresponsive to his requests to see the house for over 2 weeks. He finally had to call his real estate person and have them show him the house. Then he said that Simply property management was mad at him since they needed to pay him a commission. Simply property management sent in maintenance people to do some calking and they stood on the toilet seat breaking the seat and bolts, then they charged me for the broken seat. Although I had personally gone down and cleaned the house with a cleaning service, when the tenant finally saw the house he said it was dirty with hair all over the stairs....it looked like someone had stayed there or had a long haired animal (possibly a workman?). Also, they were supposed to have a refrigerator put in, and they charged me a delivery charge, charged double for the refrigerator, but while delivering it, it fell or was dropped leaving a huge dent in the top and was VERY dirty. REMEMBER, it is now April. They collected rent and deposits in January and I have still not received one cent!!!! No matter what they say, collecting money from a tenant and not sending it to the owner is NOT acceptable. They continue to hold my money hostage, saying they are going to charge an early termination fee and a year of "computer" charge even though THEY CANCELLED ME! Thank God they did, as it moved me to action.
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