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  • Issues with the new ceramic tint that they are using. No longer using Suntek. Brought vehicle for tinting. 2 two weeks later, the tint on the driver side started to debond/peel. Vehicle has been sitting in the sun for 10 days. It's my back up vehicle. Contacted Neil via Facebook. Posted pictures. Gave a time that I am available to come in. He was unable on Saturday...so he said Sunday. No problem. We set up a time and date Come March 5,2017 at 1030am...I am waiting at the business location. No one is there. Call the main number. Selected option 3...so that my voicemail will get to his cell number. No response. Message him via Facebook. Several message within the time span of 30 minutes. After 30 minutes, I left. No one is there. Taking time out of my schedule...drove 60 miles round trip. Waste of time, money, and gas. Totally disregard my time and resources. Requesting pro-rated refund. WILL not be returning the location. I will return to the try and proven Tinting business in Las Vegas: ECCO. Tint. I have never had any issues with Ecco Tint. Only reason I went with Clean Concept was the price of the ceramic tint. Now I am taking my vehicle to ECCO TINT for removing of this defective tint and installing new tint for the vehicle. Tint removal is 50.00 and hopefully they will be able to do two windows for 100.00. So I will be out 40.00 and loss of time and gas when (NOT IF) Clean Concepts refund my money.
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