I've had directv since July 2013. It has been a terrible experience since that point. The installation took 9 hours over the course of two days, and that was for only 2 receivers. The quality of the installation is horrific. It looks like a 10 year old was handed some wires and a drill. Can't leave out the 15 feet of extra wire left hanging on my dish. Since then, my receivers have consistently froze and randomly shut off. I have called to complain and was getting nowhere with the first staff member, so I asked for a supervisor. She was incredibly mean, sarcastic and ignorant. I will most likely cancel my subscription and will tell all associates to avoid directv. I miss comcast.