Why so negative? I remember when this place was Max's. It was the place to go after school or when we wanted to pretend to be adults. I really like this place and have not had any of the bad experiences it seems other people have. Granted, I don't think their desserts are that good. I tried their award winning chocolate cake and thought it was kinda dry.
But I like their other options. It's simple, good food. I'm a fan of their sweet potato fries and they have a good salad menu. My dad loves their crab salad. It has chunks of jumbo lump crab in it. They have good homemade salad dressings. Their tacos are a little weak though.
It's an open space with several tables by the windows that are elevated. I don't think I would want to sit at a table that overlooks all the other tables. Kinda like a dictator overlooking his workers. Granted the service isn't the best but sometimes they try.