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  • I do like supporting small local businesses but I will never go back to this store. I agree with Jez R their customer service is really bad. I came here to get some basic crimping beads to make necklaces and bracelets for Christmas. I wanted them a silver color when nobody offered their assistance my husband asked them if they had any. They said "No if it's not there than we don't have it". There was no offer of other alternatives or help of any kind. Here is what I would suggest for a better customer experience: 1. Smile it doesn't hurt and it's free. 2. Don't discuss business on the phone in front of customers especially if it has to do with money matters . That's just tacky. 3. If you don't have something offer alternatives. 4. When someone leaves don't press your face to the window and peer after them because that is just plain creepy. Yes we did leave. No we didn't take anything. We just opted to go to Michaels where I found what I needed at a much lower price. The help is friendlier and they smile too!
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