My boyfriend and I came here to celebrate my birthday before going to a show. We called earlier in the day and asked to make reservations at 10. They told us on the phone that there was no need for reservations because we can just do a walk in..
We came to Serendipity 3 at 10 and they told us that they were closed... We literally came her for my birthday and if they said we didn't need reservations because it should be fine. The whole point of calling earlier for a reservation is to make sure we will have a spot to eat.
This was my first time here and I am very disappointed. There was no attempt to accommodate us. Not a good start in my books. Probably won't be here again on my trip here.