It took an hour and a half for basic wash. When I got in the car, even though I paid for the upgrade to get the car vacuumed out and wiped down it looked like the interior was untouched. On the plus side the guys that work there are very friendly. However they were woefully understaffed did not pay attention to detail. In fact when I paid that no idea which package I had selected which probably explains why nothing got done. But after waiting for almost two hours I was not happy.