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  • I heard great things about Budd's both on Yelp and through a friend, so I decided to check them out. They're always pretty busy, but I was able to squeeze myself in to get my door handle replaced. My friend also took her car in that day to get something fixed. While we waited for repairs, my friend and I went to lunch. We were told they'd call when the repairs were finished. We waited and waited for a phone call about the repairs, but ended up having to call and ask about the status of our repairs. It turned out they'd gotten done (hooray!), so we went to pick up the car. When we got back to Budd's, we discovered that instead of replacing the outside door handle (which was clearly broken -- there was basically no handle there), they had replaced the inside door handle. The inside door handle wasn't actually broken, albeit a bit loose. They apologized and told me they would put the old door handle back. They also recommended that I replace all of my door handles, since they were all "about to break." I went to the car to check and there was only one loose handle -- the one they had replaced and then re-replaced! They also quoted me a pretty hefty price for replacing all four handles. Then, they also told me it would be difficult to order an outside door handle. I decided to give up. Ended up going with another place and couldn't have been happier! The whole scenario, though, was more hilarious than anything else. Because they are so swamped with work, they have a receptionist working there. She's super friendly and helpful, but since she can't always answer questions about how long something will take, it adds some time to the interaction. And my friend, who got a lot of work done at Budd's, has also moved on. Despite all of this, the folks there are pretty friendly, so you'll certainly have a pleasant interaction if you go!
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