Perhaps the gyms where I moved from are just really crappy and outdated, but I think this place is excellent! I don't even think I took a tour before signing up for a membership. I don't know what these other members are expecting from a gym that offers child care, free fitness classes, free unlimited towels, a sauna and a steam room in both the men's and women's locker rooms, and an large assortment of equipment. I actually brought my boyfriend from out of state to the gym just so he could see how nice it was compared to where we used to work out. I only wish that this chain was in every state, especially the east coast! Great layout and awesome equipment! The yoga classes are probably the best classes I have ever been to at a gym that offers them for free!