I've been wanting to try this place for a while and finally did today. Very disappointed.
It took a long time to take an order. Both registers were going and there were about 5 people in front of me but was almost 10 mins to place my order. Not sure what was going on.
The restaurant was very loud and it was too windy to eat outside so I decided to make my order to go. I ordered a medieval burger (bacon cheeseburger with BBQ sauce) and fries to go. Fries were ok. Definitely fresh potatoes, which is nice to see, but they were quite limp. I would have liked to see them double fried so they were more on the crisp side.
The burger was horrible and lacked flavor. The meat was cooked medium but was very quite dry and bland. Bacon was quite crispy, too much so for my liking, and the bun was gummy. To be honest, it tasted like a poorly made Western Bacon Cheeseburger from Carl's Jr. but cost twice as much.
Given all the 4 and 5 star reviews I'm willing to give this place another shot. Maybe when it's less busy.