The doctor that treated my husband was great but the office is disorganized. They have an automated machine that calls to verify appointments and you press a number to cancel if you're not able to keep the appointment. The problem is that they don't explain to their patients that the system doesn't work so they'll be marked as a no show or same day cancel and charged $75. Plus after four of these without any explanation beforehand they discharge you from their office and don't care if you're in the middle of treatment. You then have to find a new Endo which could take 1-6 months depending on who you find and you're in the middle of treatment! If you try to reason with them they act like the whole thing is your fault instead of taking responsibility for their lack of communication skills.