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  • Kinda sucks that I have to leave a bad review. I wanted to like this this place but I didn't even have a chance. First off, I tried to call and schedule an appointment but they didn't answer their phone so I leave a message to call me back. No call back. I tried again the next day and as soon as I got someone she asked if she could call me back in a minute, I said sure and gave her my cell number. I waited 5 hours before calling back. Finally I was able to schedule an appointment for my boyfriend and myself. Now today my boyfriend had his appointment today at 10:30am and he had to be at work at noon. We called to ask him he could come in earlier and the receptionist said that he could come in at 9:15 to do his X-rays and exam but cannot do his cleaning until 11. We asked him he could do that to try and save time. She then said it wouldn't make any difference and he would get out at the same time whether he came at 10:30 or 9:15 because either way his cleaning starts at 11. Ok makes sense. But she assured me they can get him done by 11:40 so that he could get to work on time, they even noted it on his chart. My boyfriend shows up to his appoint early to fill out the paper work then at his scheduled time he gets his X-rays and exam done but then they had him sitting there waiting for the cleaning and by 11:10 she asked the person how long and she said the cleaning would take 1 hour. He said ok well if it's going to take that long that he will reschedule. I called me after the situation and I called back asking if they were just running behind and the receptionist put me on hold to find out what happened. She then came back on he phone and said that they would have had him out by 11:40 but my boyfriend just seemed like he really wanted to leave... Uhm no that's a lie because I was on the phone with him while he was sitting there waiting and then asked how long it would be. She made it seem like my boyfriend just didn't want his cleaning done. She then started to have an attitude.. She then called me 5 minutes later to confirm my appointment for the next day because I never apparently never called them back the day before when they called me. I did call them back the day before but just decided to cancel my appointment. Super disappointed :(
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